Solid/Rough Australian Opals
Privacy Policy
Data protection
Unless otherwise specified below, the provision of your personal information is not required by law or contract, nor required to conclude a contract. You are not required to provide the data. A non-provisioning has no consequences. This applies only insofar as no other details are given in the subsequent processing operations.
"Personal Data" means any information relating to an identified or identifiable natural person.
Server log files
You can visit our website without giving any personal information.
Every time you access our website, usage data are transmitted to us or our web host / IT service provider via your Internet browser and stored in log data (so-called server log files). This stored data includes e.g. the name of the page accessed, the date and time of the call, the IP address, the amount of data transferred, and the requesting provider. Processing is based on Art. 6 para. 1 lit. f DSGVO from our predominant legitimate interest in ensuring trouble-free operation of our website as well as improving our offer.
Customer account orders
customer account
When opening a customer account, we collect your personal data in the scope indicated there. The purpose of data processing is to improve your shopping experience and simplify order processing. Processing is based on Art. 6 para. 1 lit. a DSGVO with your consent. You may revoke your consent at any time by notifying us without affecting the legality of the processing based on the consent to revocation. Your customer account will be deleted afterwards.
Collection, processing and transfer of personal data for orders
When ordering, we collect and process your personal data only to the extent necessary for the fulfillment and processing of your order and to process your requests. The provision of the data is required for the conclusion of the contract. Non-provisioning means that no contract can be concluded. Processing is based on Art. 6 para. 1 lit. b DSGVO and is required to fulfill a contract with you.
For example, your data may be forwarded to your chosen shipping companies and dropshipping providers, payment service providers, order processing service providers and IT service providers. In all cases we strictly observe the legal requirements. The amount of data transmission is limited to a minimum.
Contact Newsletter
Collection and processing using the contact form
When using the contact form, we collect your personal data (name, e-mail address, message text) only in the scope provided by you. The data processing serves the purpose of establishing contact. By submitting your message, you consent to the processing of the transmitted data. Processing is based on Art. 6 para. 1 lit. a DSGVO with your consent.
You may revoke your consent at any time by notifying us without affecting the legality of the processing based on the consent to revocation. We only use your e-mail address to process your request. Your data will then be deleted, unless you have consented to further processing and use.
Use of the e-mail address for sending newsletters
We use your e-mail address, regardless of the contract, exclusively for our own promotional purposes to the newsletter, unless you have expressly consented to. Processing is based on Art. 6 para. 1 lit. a DSGVO with your consent. You may revoke your consent at any time without affecting the legality of the processing carried out on the basis of your consent until your revocation. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your e-mail address will then be removed from the mailing list.
Use the e-mail address for sending direct mail
We use your e-mail address, which we obtained in connection with the sale of a good or service, for the electronic transmission of advertising for own goods or services, which are similar to those, which you already acquired with us, as far as this Use did not contradict. The provision of the e-mail address is required for the conclusion of the contract. Non-provisioning means that no contract can be concluded. Processing is based on Art. 6 para. 1 lit. f DSGVO from us
payment service
Use of PayPal
All PayPal transactions are subject to the PayPal Privacy Policy. These can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-full
cookies
Our website uses cookies. Cookies are small text files that are stored in the Internet browser or the Internet browser on the computer system of a user. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is reopened.
Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting appropriate technical settings in your Internet browser, you can be notified prior to setting cookies and individually decide on the acceptance and prevent the storage of cookies and transmission of the data contained. Already saved cookies can be deleted at any time. We point out, however, that you may not be able to use all the features of this website in full.
The links below will tell you how to manage (and disable) cookies on major browsers:
Chrome Browser: https://support.google.com/accounts/answer/61416?hl=de
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Technically necessary cookies
Unless otherwise stated in the privacy policy below, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and offer you services. Some features of our website can not be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page break.
Processing is based on Art. 6 para. 1 lit. f DSGVO from our predominant legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer.
You have the right for reasons that arise from your particular situation, at any time this on Art. 6 para. 1 lit. f DSGVO-based processing of your personal data.
advertising
Use Google Ads Conversion Tracking
We use the online advertising program "Google Ads" on our website and, in this context, conversion tracking (visit evaluation). Google Conversion Tracking is an analytics service provided by Google LLC (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google"). If you are a resident of the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller of your data. Google Ireland Limited is therefore the Google affiliate responsible for processing your data and for complying with applicable data protection laws.
When you click on an ad served by Google, a conversion tracking cookie will be placed on your machine. These cookies have a limited validity, contain no personal data and are therefore not for personal identification. If you visit certain pages on our website and the cookie has not expired, Google and we may recognize that you have clicked on the ad and have been redirected to this page. Each Google Ads customer receives a different cookie. Thus, there is no way that cookies can be tracked through Ads.com's websites.
The information obtained with the help of the conversion cookie is used to create conversion statistics. Here's the total number of users who clicked on one of our ads and were redirected to a conversion tracking tag page. However, we do not receive information that personally identifies users.
Your data may be transmitted to the United States. Google has certified under the US-EU Privacy Shield, and is committed to complying with European privacy policies.
The processing of data, in particular the setting of cookies, is based on Art. 6 para. 1 lit. f DSGVO from our predominant legitimate interest to target site visitors with interest-based advertising. You have the right for reasons that arise from your particular situation, at any time this on Art. 6 para. 1 lit. f DSGVO-based processing of your personal data.
You can opt out of personalized advertising in Google Ads Ads Settings. For instructions, see https://support.google.com/ads/answer/2662922?hl=de
Alternatively, you can prevent third-party cookies from being used by visiting the Network Advertising Initiative deactivation page at https://www.networkadvertising.org/choices/and implementing the opt-out information listed there. You will not be included in the conversion tracking statistics.
For more information and Google's privacy policy, please visit: https://www.google.de/policies/privacy/
Plug-ins
Use of YouTube
We use Google Ireland Limited's YouTube Video Embedding feature on our website (Gordon House, Barrow Street, Dublin 4, Ireland, "YouTube"). YouTube is affiliated with Google LLC (1600 Amphitheater Parkway, Mountain View, CA. 94043, USA; "Google") affiliate.
The feature displays videos deposited with YouTube in an iframe on the site. The option "Extended Privacy Mode" is activated. As a result, YouTube does not store any information about visitors to the site. Only when you watch a video will information be transmitted to and stored on YouTube. Your data may be transmitted to the United States. Google has certified under the US-EU Privacy Shield, and is committed to complying with European privacy policies.
Data processing is based on Art. 6 para. 1 lit. f DSGVO from the justified interest in the needs-based and targeted design of our website. You have the right for reasons that arise from your particular situation, at any time this on Art. 6 para. 1 lit. f DSGVO-based processing of your personal data.
For more information about the collection and use of data by YouTube and Google, your rights, and ways to protect your privacy, see the YouTube Privacy Policy at https://www.youtube.com/t/privacy
Duration of storage
After completion of the contract, the data are first stored for the duration of the warranty period, then taking into account statutory, especially tax and commercial retention periods and then deleted after the deadline, unless you have consented to the further processing and use.
Rights of the data subject
You have the following rights according to Artt. 15 to 20 DSGVO to: Right of access, rectification, deletion, limitation of processing, data portability.
In addition, according to Art. 21 (1) DSGVO, you are entitled to a right of objection to the processing based on Art. 6 (1) (f) of the DSGVO and to processing for the purpose of direct mail.
Contact us on request. The contact details can be found in our imprint.
Right of appeal to the supervisory authority
According to Art. 77 DSGVO you have the right to complain to the supervisory authority if you believe that the processing of your personal data is not legal.
right to
The personal data processing listed here is based on our legitimate interest in accordance with Art. 6 para. 1 lit. f DSGVO, you have the right for reasons that arise from your particular situation, at any time to object to these processing with effect for the future.
Following an objection, processing of the data in question will cease unless we can establish compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing is for the purposes of asserting, exercising or defending legal claims.
If the personal data processing for purposes of direct mail, you can object to this processing at any time by notifying us. After the objection, we will stop the processing of the relevant data for the purpose of direct mailing.
last update: 23.10.2019
